Frequently Asked Questions
Answers to frequently asked questions about Silver Cam
What is Silver Cam?
Silver Cam is a specialized marketplace for buying, selling, and repairing vintage and classic digital cameras. We offer an unparalleled collection of analog and digital cameras suitable for professional photographers and collectors.
How do I buy a camera from Silver Cam?
You can easily browse our online store and select the camera you want. All our products come with detailed quality grading and clear photos. After selecting a product, you can add it to your cart and complete your order.
What is Silver Cam's warranty policy?
All Silver Cam products come with a 30-day warranty. This warranty covers technical issues and potential defects. If you encounter any problems, you can contact the Silver Cam support team.
Can I sell my camera to Silver Cam?
Yes, Silver Cam offers two ways to sell your camera: instant buyback and opening a dedicated storefront. For instant buyback, complete the short form and send images via WhatsApp. To open a store, you can submit your application.
What types of cameras does Silver Cam sell?
Silver Cam offers a wide range of vintage, analog, and classic digital cameras. This includes film cameras, vintage digital cameras, lenses, and photography accessories.
Does Silver Cam offer repair services?
Yes, Silver Cam provides specialized camera repair services. We repair all types of cameras according to manufacturer standards. Expert evaluation is free, and we use original parts.
What is the delivery time for Silver Cam orders?
Silver Cam orders are typically delivered within 1 to 3 business days. Free shipping is available for orders over 2 million tomans.
How can I contact Silver Cam?
You can reach the Silver Cam support team through our contact page. You can also contact us via WhatsApp.
What payment methods does Silver Cam accept?
Silver Cam accepts various payment methods including online payment gateways, bank transfers, and other common payment methods. All transactions are secure and protected.
What is Silver Cam's return policy?
Silver Cam offers a 7-day return policy. If you are not satisfied with your purchase, you can return it within 7 days of receipt. The product must be returned in its original condition with all accessories included.
How does Silver Cam grade product condition?
Silver Cam uses a precise grading system for all products. Products are categorized as "Mint", "Excellent", "Good", and "Acceptable". Each product is presented with clear photos and detailed descriptions so you can make the best choice.
Are Silver Cam products authentic and original?
Yes, all products offered by Silver Cam are authentic and original. We carefully inspect and verify all products before listing them. If any issues arise, Silver Cam's 30-day warranty will cover you.
How can I set up my store on Silver Cam?
To set up a dedicated store on Silver Cam, you can submit your request through the "Open Store" page. After review and approval, you can upload your inventory and list your products on the Silver Cam marketplace.
Does Silver Cam ship to other cities in Iran?
Yes, Silver Cam ships to all cities in Iran. Delivery time varies depending on the destination city but is typically between 1 to 3 business days. Free shipping is available for orders over 2 million tomans.
Can I negotiate prices on Silver Cam products?
Silver Cam prices are set based on accurate and fair evaluation. However, for bulk purchases or special products, you can contact the Silver Cam support team to discuss possible discounts or special pricing.
What camera brands does Silver Cam sell?
Silver Cam offers a wide range of famous camera brands. This includes brands such as Canon, Nikon, Leica, Pentax, Olympus, Minolta, and many others. We have both vintage and classic digital cameras available.
Does Silver Cam offer repair services for all brands?
Yes, Silver Cam provides specialized repair services for all camera brands. Our repair team has experience and expertise in repairing various cameras and uses original parts.
How can I stay updated on new Silver Cam inventory?
To stay informed about new Silver Cam inventory, you can subscribe to our newsletter. You can also regularly check the shop page or follow us on Silver Cam's social media.
Does Silver Cam provide authenticity certificates for products?
Yes, all Silver Cam products come with authenticity and quality verification certificates. We carefully inspect all products before listing them and provide relevant certificates to customers when needed.
Still have questions?
If you couldn't find the answer to your question, please contact the Silver Cam support team.
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